Contact Us

We're Here to Help

At goodsvaka, we believe that a great shopping experience goes beyond finding the perfect home décor. We're committed to making your experience with us simple, comfortable, and enjoyable.

Whether you have questions about our vases and planters, decorative trays and bowls, home accessories, an existing order, shipping, or returns, we're happy to hear from you.

Please reach out to our customer service team using the contact information below, and we'll do our best to assist you.

Customer Service

Email: [email protected]

For assistance with any of the following, please contact us by email:

  • Product Inquiries: Questions about product details, dimensions, materials, or styling.

  • Order Assistance: Help with order confirmations, order status, or order-related concerns.

  • Shipping Questions: Information about shipping arrangements, delivery estimates, or tracking updates.

  • Returns & Refunds: Assistance with return requests, refunds, damaged items, or other product concerns.

  • General Feedback: Suggestions, comments, or feedback about your shopping experience.

To help us assist you more efficiently with an existing order, please include your order number and the email address used at checkout in your message, where applicable.

Our Business Information

Brand Name: goodsvaka

Company Name: Kunming Paiza Trading Co., Ltd.

Business Address:

Room 103CC, Unit 2, Building 5, Qianxilongting, Xiyuan Subdistrict, Xishan District, Kunming, Yunnan Province, China

Customer Service Email: [email protected]

Before Contacting Us

For questions about specific products, we recommend reviewing the relevant product page for available descriptions, dimensions, materials, and other specifications.

For order-related questions, please have your order confirmation email or order number ready so we can better understand your request.

You may also wish to review our Shipping Policy, Return & Refund Policy, and other store policies for additional information.

We Look Forward to Hearing from You

At goodsvaka, every customer matters. We appreciate your trust in us and welcome your questions, feedback, and suggestions.

Thank you for choosing goodsvaka for your home décor needs. We look forward to helping you create spaces that feel warm, inviting, and uniquely yours.

goodsvaka — Thoughtful Details, Beautiful Living.